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Cancellation Policy and Package Conditions
- Lesson packages consist of 10 lessons. These lessons must be used within a 12 week period, beginning when the first lesson is scheduled.
- There is a 24 hour cancellation policy. If the lesson is canceled within the 24 hour period, the lesson will be charged. If the lesson is not in a package, the original lesson must be paid in order to rebook another lesson.
- Make up lessons must be completed within the 12 week period of the package and are subject to availability. It is the responsibility of the rider or parent/guardian to reschedule the lesson.
- RIR reserves the right to cancel lessons due to extenuating circumstances. This may include the weather. In the event that RIR cancels, the lesson will not be charged and the lesson expiration date will extend an additional week.
- RIR reserves the right to substitute an unmounted lesson in the event of adverse weather.
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